How to choose a QA vendor for logistics software

Start from the system you need tested, not from the overall total. Then read the evidence behind each name on your shortlist and ask each vendor about the gaps this site lists.

Step 1. Name the system and the testing type

Write down the system (WMS, TMS, fleet and telematics, last-mile delivery, freight and forwarding, EDI and carrier integrations) and the testing type (automation, performance and peak load, mobile and handheld, integration). Use them to pick a scenario ranking.

  • EDI and carrier integrations: 1 ranked vendors with evidence (below the threshold of 4, no page)
  • fleet and telematics: 3 ranked vendors with evidence (below the threshold of 4, no page)
  • freight and forwarding: 1 ranked vendors with evidence (below the threshold of 4, no page)
  • last-mile delivery: 0 ranked vendors with evidence (below the threshold of 4, no page)
  • TMS: 3 ranked vendors with evidence (below the threshold of 4, no page)
  • WMS: 6 ranked vendors with evidence

Step 2. Open the scenario ranking

A scenario ranking re-scores vendors on case studies and reviews for that system only. Vendors without evidence for the system are not listed there. Take the vendors listed as your first shortlist.

Step 3. Check the absence matrix

The matrix below shows, for every ranked vendor, how many recorded case studies name each system. An empty cell means no published case study for that system, which is a question to ask, not a verdict.

VendorWMSTMSfleet and telematicslast-mile deliveryfreight and forwardingEDI and carrier integrations
N-iX11nonenonenonenone
a1qa2none1nonenonenone
Qualitest1none1nonenonenone
ScienceSoft1nonenonenonenonenone
DeviQA1nonenonenonenonenone
Crestechnonenone2nonenonenone
HCLTech1nonenonenonenone1
ImpactQAnonenonenonenonenonenone
Codoidnonenonenonenone1none
TestingXpertsnonenonenonenonenonenone
BugRaptorsnonenonenonenonenonenone
auticonnone1nonenonenonenone
Mindfire Solutionsnone1nonenonenonenone

Step 4. Read two case studies per shortlisted vendor

Open the case study pages from each vendor profile. Prefer grade A and B case studies; note the "does not state" list on each page and turn it into questions.

Step 5. Ask for what is missing

For each vendor, take the "No published evidence for" list from its profile and ask for a reference or a sample deliverable for each line that matters to you. Compare answers against the methodology dimensions.

Scenario rankings: all scenario rankings. Method: methodology. Data: case study index, ranking, downloads.

Sources

    Scores are computed from vendors' published case studies and third-party reviews by the methodology on this site, frozen on the date shown. Case study outcomes are quoted as published by the vendor and are not verified results. Absence of evidence is not evidence of absence. This site does not accept payment from vendors.

    Suggest a case study or correction